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We have an established HYGIENE OPTIMISED – SAFELY BACK TO WORK campaign which enables our responsible colleagues to carry out safe valuations and viewings under our strict new policies. 


We are working hard to facilitate and secure all necessary surveys, exchanges, sales completions and letting starts.

Our primary concern is the health of our colleagues, clients, customers and our community, we have prepared for this by establishing COVID-19 safe methods of working. We have implemented changes in working practices to minimise the risk of infection. We have established best practices to ensure that we are the safest property services company to interact with in south east London. We already have Cyber Essentials certification ( and are now focused more than ever on safe social interaction allowing business to be transacted in confidence.
     This includes but is not limited to:

  • Daily employee health and wellbeing checks and temperature monitoring
  • Frequent hand washing 
  • If any colleague is isolated, a thorough return to work check list is completed to ensure wellbeing 
  • Thoroughly washing or sanitising hands prior to any interaction
  • Hand sanitiser pumps in all offices for staff and public use 
  • Asking clients and customers to disclose their wellbeing prior to any valuations or viewings
  • Maintaining social distancing guidelines at all times
  • Ensuring our offices are compliant with social distancing measures 
  • Maintaining optimum hygiene levels in public/communal areas
  • Adhering to all government guideline on valuations and viewings including carrying out viewings when properties are vacant Increasing the use of virtual tours and increased photography to allow us to move straight to a ‘second / final viewing’
  • Availability of PPE for added protection and reassurance
  • Extensive internal and external COVID-19 policies and practices
  • Staying updated and informed

Full versions of our company policies can be found below

The Pedder Group Covid-19 Risk Assessment 

The Pedder Group Covid-19 External Policy

The Pedder Group Covid-19 Internal Policy