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SAFE WORKING PRACTICES 

We have an established HYGIENE OPTIMISED campaign which enables our responsible colleagues to carry out safe valuations and viewings under policies. 

Interaction
 
England have now moved into stage 4; the final stage of the COVID-19 roadmap. This means that the majority of COVID-19 restrictions have now been removed. With that being said, Pedder recognises that there are still steps that we can take to help prevent the spread of coronavirus, and we will continue to monitor government advice for our industry closely.

We have established best practices to ensure that we are the safest property services company to interact with in south east London. We already have Cyber Essentials certification (https://www.ncsc.gov.uk/cyberessentials/overview) and are still focused on safe social interaction allowing business to be transacted in confidence.
 
 
     This includes but is not limited to:
 

  • Daily employee health and wellbeing checks and temperature monitoring
  • Frequent hand washing 
  • If any colleague is isolated, a thorough return to work check list is completed to ensure wellbeing 
  • Thoroughly washing or sanitising hands prior to any interaction
  • Hand sanitiser pumps in all offices for staff and public use 
  • Asking clients and customers to disclose their wellbeing prior to any valuations or viewing
  • Maintaining optimum hygiene levels in public/communal areas
  • Masks encouraged for all valuations and viewings. Customers & clients will be asked prior to an appointment if they would like the agent to wear a mask.
  • Masks mandatory during car journeys with people not in the same household/ bubble 
  • Availability of PPE for added protection and reassurance
  • Internal and external COVID-19 policies and practices
  • Staying updated and informed