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Property Management

Trust and communication are a fundamental part of our relationship between Pedder landlords and the Property Management team.

Property management are based at our Head office in Crystal Palace, being the geographical centre of our portfolio which assists with routine inspections on fully managed properties, allowing emergency access when needed and the ability for all landlords and tenants across the portfolio to call in and speak face to face. Pedder are visible and available whenever needed. 

The Property Management team use up to date cloud software which is directly linked to the banking system, allowing payments to move seamlessly through to landlords which is followed by an emailed statement sent once the payment has been made.

Each member of the property management department has a designated branch portfolio to manage which includes everything from rent to maintenance. You would have one point of contact for everything relating to your tenancy.

To contact us please call 02087028555 or email us on propman@pedderproperty.com

Ongoing property care and relationship management

The property manager will build rapport and ultimately a well-established relationship with you and your tenant(s).

For properties instructed under the Fully Managed service, the same property manager will undertake two inspections per annum reporting back to the landlord on any maintenance required and condition of the property allowing the opportunity to keep on top of routine maintenance during the tenancy.

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Trusted contractor network and proactive tenancy renewals

Pedder have well established relationships with local maintenance contractors whose pricing and quality of work are regularly checked. Contractors work with Pedder based on merit and the shared values of ensuring that the property is well maintained for a fair price.

Several months before the end of the tenancy term, Pedder will contact the landlord to advise of current rental values and discuss the renewal with the landlord and in turn the tenant with the aim of securing a further tenancy term at a market appropriate level. 

Experienced, qualified team delivering tailored property management

Pedder’s well established ARLA qualified Property Management team have a wealth of experience in all manner of tenancy situations and are able to provide a bespoke personal service unique to each landlord and tenancy.

By partnering with Pedder on your rental property you will have the peace of mind that the property is well managed with up to date legislation and a team that are experienced to handle any issue that arises.

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What makes your property management team different?
Our ARLA-qualified team is based locally in Crystal Palace, and we bring years of hands-on experience across a wide range of tenancy situations. You’ll have a dedicated property manager who looks after your property personally — so you’re not passed from person to person. We pride ourselves on delivering a bespoke, highly personal service.

How often do you carry out inspections?
If your property is on our Fully Managed service, we’ll carry out two inspections each year. These give us a chance to check on the condition of the property, flag any maintenance issues early, and keep everything running smoothly for both you and your tenants.

How do you manage maintenance and repairs?
We’ve built strong relationships with local contractors who we trust. Their pricing and quality of work are regularly reviewed, and we only work with those who meet our high standards. It’s important to us that your property is well looked after at a fair cost.

Will you help with tenancy renewals and rent reviews?
Absolutely. A few months before the end of the tenancy, we’ll be in touch to talk through current market rental values. From there, we’ll speak with your tenant to negotiate a renewal — our aim is always to secure a new term that reflects market conditions and suits everyone involved.

How do you ensure legal compliance and financial transparency?
We use up-to-date cloud-based systems that are directly linked to our banking software, which means you get timely rent collection and clear monthly statements. Our team keeps fully up to date with legislation, so you can be confident that everything is being managed properly and professionally.

Get in touch with our Property Management team